TravelTranquilly Terms and Conditions
Booking and Payment: 1.1. To secure your booking with TravelTranquilly, a non-refundable deposit or full payment may be required, depending on the nature of the booking and the package selected. 1.2. Payments can be made via credit/debit card, bank transfer, or other agreed-upon methods. All payment details will be communicated during the booking process. 1.3. Full payment must be received by TravelTranquilly before the commencement of the tour, retreat, or travel package, unless otherwise specified in writing.
Cancellation and Refunds: 2.1. Cancellation policies vary based on the specific tour or package booked. Please refer to the detailed cancellation terms provided during the booking process. 2.2. In the event of cancellation by the traveler, refunds, if applicable, will be processed according to the cancellation policy in effect at the time of booking. 2.3. TravelTranquilly reserves the right to cancel or modify bookings due to unforeseen circumstances, force majeure events, or insufficient participation. In such cases, alternative arrangements or refunds may be offered at the discretion of TravelTranquilly.
Travel Documents and Insurance: 3.1. Travelers are responsible for ensuring they possess valid travel documents such as passports, visas, permits, and insurance coverage relevant to their itinerary. 3.2. TravelTranquilly may assist with visa processing and documentation upon request, but ultimate responsibility lies with the traveler. 3.3. It is recommended that travelers obtain comprehensive travel insurance covering health, trip cancellation, baggage loss, and other potential risks.
Responsibilities and Liabilities: 4.1. TravelTranquilly acts as a booking agent and tour operator, arranging services provided by third-party vendors such as accommodations, transportation, guides, and activities. 4.2. While every effort is made to ensure the quality and safety of services, TravelTranquilly shall not be held liable for any loss, injury, damage, delay, or inconvenience resulting from factors beyond its control, including but not limited to weather conditions, natural disasters, political unrest, or acts of third parties. 4.3. Travelers are responsible for adhering to local laws, customs, and regulations at all destinations visited during their journey.
Health and Safety: 5.1. Travelers should inform TravelTranquilly of any medical conditions, dietary requirements, or special needs that may affect their travel experience. 5.2. While TravelTranquilly prioritizes the safety and well-being of travelers, participation in certain activities or tours may involve inherent risks. Travelers are advised to exercise caution and follow safety guidelines provided by guides and instructors.
Changes to Itinerary: 6.1. TravelTranquilly reserves the right to make changes to itineraries, accommodations, transportation, or activities due to unforeseen circumstances or operational reasons. Alternative arrangements of equal or greater value will be provided whenever possible. 6.2. Travelers will be notified of significant itinerary changes as soon as feasible, and reasonable efforts will be made to minimize disruption to the travel experience.
By booking a tour or package with TravelTranquilly, travelers agree to abide by these terms and conditions, which are subject to change without prior notice. For specific inquiries or clarifications, please contact TravelTranquilly’s customer service team.